The following notice has been issued by the Office for Product Safety and Standards.
Product
ONOFF S9 Carbon MTB Handlebars
Type
Hobby / sports equipment - Cycles Parts - Frames / Stems
Brand
ONOFF
Model
S9
Country of origin
Taiwan
Product description
Black carbon bicycle handlebars used to steer and control the bicycle whilst riding
Affected products
The following bicycle models equipped with the OnOff S9 MTB Carbon Handlebar are affected by this Product Recall:
Model Year: 2024
Model: Neat RR
Model Year: 2025
Model: Neat RR SL
Model Year: 2025
Model: Dune Carbon XR
Model Year: 2025
Model: Foxy Carbon RR
Model Year: 2025
Model: Crafty Carbon RR SL
Model Year: 2025
Model: Crafty Carbon XR
Model Year: 2026
Model: Crafty Carbon XR
Model Year: 2026
Model: Crafty Carbon RR S
Model Year: 2026
Model: Crafty Carbon RR SL
Model Year: 2026
Model: Crafty Unlimited GULF
Model Year: 2026
Model: Crafty Carbon Unlimited
Model Year: 2026
Model: Foxy Carbon RR
Model Year: 2026
Model: Level XR
Model Year: 2026
Model: Raze Carbon RR
Model Year: 2027
Model: Zendit RR S
Model Year: 2027
Model: Zendit RR
Model Year: 2027
Model: Zendit XR
Hazard
Due to a manufacturing deviation, some handlebars were produced with insufficient wall thickness, resulting in reduced structural strength. Under normal riding conditions, the handlebar may crack or fracture. The handlebar failure may lead to a sudden loss of control which can then result in falls, collisions and injuries.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users by Blue Factory Team, as manufacturer of OnOff bicycle components and the Mondraker brand.
Users should verify their bike's number using the serial number checker on the Mondraker recall page: https://mondraker.com/wo/en/recall-s9.The bike serial number can be found on the down tube or on the bottom of the bottom bracket.
If the bike is confirmed as affected, stop using it immediately and contact the place of purchase / Mondraker dealer to arrange a free replacement. A new, reinforced version of the handlebar will be fitted. Please see: https://mondraker.com/wo/en/shops for a full list of Mondraker dealers.
For further information please email: recall@mondraker.com